Pascaline and José Our team and us will be pleased to welcome you in our park Our commitments for welcoming you: • We provide access for everyone • We improve the environment • We develop the personal touch • We provide information and advice • We are attentive to the needs of our customers to keep providing better service • We enforce quality control measures to sustain high standards of service b) Camping Qualité : The quality charter of your holidays 2003 inspection results : 9.15/10 2006 inspection results : 9.50/10 Being a member of Camping Qualité means agreeing to a strict and specific commitment charter and regular inspections for compliance with over 500 criteria.     The commitment        The Inspections        Every manager of a campsite recognised by the camping Qualité association signs a commitment requiring him/her to comply with the following four conditions: A warm welcome Hospitality, availability, consideration and efficiency are the special focus of attention for the manager and his/her entire team. These factors contribute to an enjoyable and friendly holiday in total peace of mind. Spotless facilities Throughout the entire season, cleanliness and hygiene are ensured in all areas of the campsite. Accurate, truthful information The campsite manager shall supply comprehensive, clear, precise information about his/her campsite, including : an accurate list of amenities, reception opening periods and times, the different services and activities. Rates should be clearly stated and strictly applied. Well-maintained, private pitches The campsite manager shall take all necessary steps to offer pitch privacy and guarantee maximum peace and quiet. The campsite’s development is based on a scrupulous concern for taste and aesthetics to ensure seamless integration into the site and environment.     An evaluation grid based on over 500 criteria is used to check the quality of the campsite before it can be recognised by the Camping Qualité association. All campsites are checked on the same points • Information and booking system • Access, the site and the surrounding area • Welcome on arrival • Pitches and amenities • Conditions of toilet and washing facilities • Cleanliness of toilet and washing facilities • General cleanliness • Basic leisure activities • Stay on the campsite • Invoicing, organisation, management Every campsite is different and therefore also judged on its added extras: • Grocery stores and shops • Take-away meals • Bar, restaurant, self-service • Swimming pool • Events • Rental accommodation • Winter caravanning • Additional services (day nursery, cinema …)